Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras sollicitudin, tellus vitae condimentum egestas, libero dolor auctor tellus, eu consectetur neque.

Press enter to begin your search
Loading Events

« All Events

DEALING WITH DIFFICULT PEOPLE

March 20, 2019 @ 8:00 AM - 9:00 AM

Free

Dealing with Difficult People
Provider #0000811 | Course #9627654 | 1 HR or 1 ELE Credit

Presented by Marilyn J. Perez, Esq.

Working with community associations involves interaction with members, association directors, attorneys, accountants, and other service and product providers. For managers. this requires the development of people skills to help them deal with personalities, stresses and demands which arise during the course of everyday operations.

In this course, managers will learn:

• how to tailor problem-solving skills to different personalities and approaches to life
• constructive approaches to handling telephone conversations and in-person confrontations
• the dynamics of interactions having the potential to become adversarial and learn skills necessary to affect behavior and resolve issues in a way that creates satisfaction in the consumer
• specific tips for working with all kinds of challenging people and ways to bring out the best in themselves and others

Sign-in 7:30 a.m.

Breakfast will be provided.
This class is complimentary, but seating is limited.

Registration is required.

RSVP INFORMATION

50 out of 50 available



Please fill in all required fields

Details

Date:
March 20, 2019
Time:
8:00 AM - 9:00 AM
Cost:
Free
Website:
www.callbp.com/events

Organizer

Leydis Hernandez
Phone:
305.262.4433
Email:
lhernandez@beckerlawyers.com
Website:
www.beckerlawyers.com

Venue

Becker Miami Office
121 Alhambra Plaza, 10th Floor
Miami, FL 33134 United States
+ Google Map
Phone:
305.260.1041
Website:
http://www.beckerlawyers.com