CALL Summer Survey Series: The Results Are In! (Part 1)
Over the summer, CALL released three surveys to garner opinions on hot-button community association issues such as short-term rentals, Emotional Support Animals, and the role of public adjusters in pursuing association insurance claims. We wanted to hear directly from board members, community managers, and owners about their experiences and sentiments on these important topics.
Thanks to all of you who participated in one or more of our surveys – we received an overwhelming response and are excited to share the results with you over the coming weeks. As we gear up for the 2020 Florida Legislative Session, your input will help provide real data to our public policymakers and aid in the drafting of much-needed legislation.
Find out what communities throughout Florida really think about short-term rentals like Airbnb in the results summary for our first survey, “A Match Made in Heaven or Hell? Airbnb and Your Community,” and be sure to click the link at the bottom of this CALL Alert to review the full survey findings.
Airbnb Survey Summary
Airbnb has become so ubiquitous in our society that it might be hard to believe that this business model has only been around for a decade! March 2009 saw the beginning of Airbnb and in 2019 we already have millions of people staying in other people’s homes for vacation and business travel. Here at CALL we wanted to know how Airbnb and similar short-term rental activity have impacted our community association members. Do your communities welcome or reject short-term rental activity? What are your concerns and the concerns of your residents related to Airbnb and where do we go from here?
CALL’s Survey, “A Match Made in Heaven or Hell? Airbnb and Your Community,” ran from July 25 to August 25 and garnered responses from more than 1,300 Floridians surveyed. Our survey respondents were almost evenly split between men and women and the largest participation came from Broward, Collier, Lee, Miami-Dade, Palm Beach and Pinellas Counties. Sixty-four percent of the respondents live in a condo and 32% live in an HOA. Almost a third of our survey respondents were non-board member owners. Nearly half of the respondents live in communities with 200 or more units.
An overwhelming 89% of survey respondents stated that they do wish to regulate or prohibit short-term vacation rentals in their communities. However, many of these same respondents have few tools with which to easily prohibit unwelcome Airbnb guests from entering their community. Sixty percent said they have no security or front desk feature which would permit them to deny entrance to unapproved tenants. Almost 40% of our survey respondents said that they do check regularly to confirm if properties in their community are listed on short-term rental websites. Eighty-five percent of survey respondents said they have minimum lease terms in their documents and approximately 62% of those respondents said they have been able to effectively use those minimum lease terms to prohibit short-term rental activity. The biggest concerns for most respondents related to Airbnb activity were security issues, damage to common areas, and nuisances.
If you haven’t amended your governing documents to address short-term rental activity in the last decade, now might be the time to consider doing so. If you’d like to conduct your own community survey on how your residents feel about short-term rentals, BeckerBALLOT.com has a new survey feature which will allow you to do so easily.